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We Champion Spa Professionals

with Tools, Tricks, and Tactics, to Build Their Businesses Beyond the Treatment Room

Spaprenuer began as an idea to help independent spa owners grow, scale, and succeed in their businesses. Why listen to us? We have over 20 years experience in the spa, retail, and customer service industries and the knowledge we've collected will help you move the needle to true success and profits.

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Latest Podcast Episodes

no show

The Real Price of Enforcing Your No Show Policy

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On today’s episode, we talk about the real cost of enforcing your no-show¬†policy. Yes, you should have a no-show¬†policy that isn’t the problem but sometimes for special clients, your super regulars are it worth it to charge for the one time they miss? We’d love to know your thoughts. Topics Covered There is still time…

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negative reviews

How to Respond to a Negative Review

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On today’s episode, we use a real example of a negative review that we really didn’t earn. How you respond and build your online reputation can mean the difference between more clients or empty books. What are the things we need to take responsibility for and when is it a time to say you’ve done…

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slow business

What To Do When Business is Slow

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On today’s episode, we talk about the peaks and valleys of running a business. Spring has sprung which means clients are spending more time outdoors and less time in your business. Keeping calm and use this season to your advantage. Don’t be afraid of slow business, use it to your advantage. Topics Covered The clients…

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