On this episode, we’re talking about an extreme uncontrollable event that happened near our Spa – it was like something off a TV drama! Thanks to the emergency plans we have in place we were able to manage the situation, inform all our staff and clients promptly and get things back on track a lot quicker than we would have if our policies and procedures were not in place. Would you know what to do in case of an emergency? Would your staff know what to do in case of an emergency? Do you have an emergency plan in place? Listen to this episode and get advice, tips and tools you need to create an emergency plan for your spa business.
- An uncontrollable thing happened near our spa – it involved the cops!
- Do you have an emergency plan?
- When the media get involved
- Go with your gut
- Communication with your team
- Have clear rules in place
- Get the right policies and procedures
- Be franchise ready!
- These are the things you need in your Emergency Plan
- Spapreneur Community
- Facebook Job Listings
- Traction: Get a Grip on Your Business (Gino Wickman)