Managing Client Expectations

client expectations

The Spapreneurs are back and have lots of great stories and tips for managing client expectations! Topics: Where Lynn and Ramona went during February What happens when clients expect one thing, and you deliver something else What your website is showing what the client is going to expect Setting up protocols and how to follow them…

About the author, Ramona

Ramona Rice is a professional content marketer who specializes in appointment-based businesses. She is a podcaster with We Should Not Be Friends, Spapreneur, and the award-winning Sports Gal Pal Podcast. She lives in Virginia with her tiny humans.

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