When to Take Action on a Negative Review


On this episode, we’re sharing some of our most recent complaints and negative reviews, which ones we took seriously, and how we acted on them. All complaints should be taken seriously on first look, but not all of them require you to take action! Some clients just like to complain. The customer is not always…

About the author, Ramona

Ramona Rice is a professional content marketer who specializes in appointment-based businesses. She is a podcaster with We Should Not Be Friends, Spapreneur, and the award-winning Sports Gal Pal Podcast. She lives in Virginia with her tiny humans.

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