How to Fire a Client

Fire a Client
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On this episode of the podcast we’re talking about a hot topic directly from our Spapreneur Community – how to fire a client! It all depends on the situation really. Sometimes it means you have to have a difficult discussion.  Having the skills to handle this particular situation is when you know you’ve become an amazing owner.

Topics Covered

  • Is now the time to fire the client?
  • The clients suck the air out of the room
  • Build into the time if they are late but you love them – and charge them for it
  • When the client causes so much drama
  • Don’t justify yourself when enforcing your policies
  • Your clients think in terms of 9-5
  • Become unavailable and remain unavailable
  • Make your clients behave throughout the business
  • It’s okay to fire the clients over the phone or through email
  • Recharge yourself

Resource Mentioned

About the author, Ramona

Ramona Rice is a professional content marketer who specializes in appointment-based businesses. She is a podcaster with We Should Not Be Friends, Spapreneur, and the award-winning Sports Gal Pal Podcast. She lives in Virginia with her tiny humans.

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