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There Are No Good Spa Workers Anymore (NOT!)

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On today’s episode, we talk about what you’re doing to attract and retain great spa employees and independent contractors. Sometimes the energy you put out is attracting the wrong person to join your team. This podcast we talk about how to deal with dealing yourself so you can better deal with your staff.

Topics Covered

  • There are no good massage therapists anymore
  • Maybe it’s not them, it’s you?
  • Have a direction for the interview process
  • Let them do the talking
  • Listen to the intuition inside yourself
  • Ego Driven or Control Driven
  • Sometimes systems take time to build within your team
  • Why we don’t post individual numbers for our team
  • What you should not tolerate from your team members
  • Look for maturity and a servant’s heart
  • Sometimes you do have to “mother them”
  • Sometimes you have to just throw them in the backroom
  • Threads in the Shaw
  • Empower your staff to mentor
  • Why we don’t like to hire people who are established
  • Create a relationship with the spa schools in your area
  • Be okay to edit the scene
  • Know your core values

Resources Mentioned

About the author, Ramona

Ramona Rice is a professional content marketer who specializes in appointment-based businesses. She is a podcaster with We Should Not Be Friends, Spapreneur, and the award-winning Sports Gal Pal Podcast. She lives in Virginia with her tiny humans.

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